Customer satisfaction is a top priority for Time & Oak. If you are not happy with your purchase, you may send it back within 14 days of receipt for a refund or exchange.
No returns or exchanges will be accepted after the 14 day period.
To receive a refund:
- Your item must be in the original packaging, unopened or tampered with (repackaged items may not be returned)
- All shipping charges, including the original cost of delivery, are the responsibility of the customer.
- Email firstname.lastname@example.org with your order number for shipping information.
Please note: Due to inconsistencies with the US Postal Service, we are unable to offer any support for any USPS order once it leaves our facility.